What information do we collect? Email address, home address, phone numbers and various other necessary details. We also collect website usage information.
How do we use your information? The information you provide may be used in a number of ways, for example: to enable us to create invoices to provide you with the information, products and services you ask for, and honor any contract you have with us to tell you about other products and services we think may be of interest to you and to manage customer service queries.
When can we contact you in the future? We would like to send you information about our own products and services. We may do this by post, telephone, email, or SMS, unless you have told us that you do not wish to be contacted in this way. If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to firstname.lastname@example.org [Note: Individuals have the right to opt out from any direct marketing activity. There are also strict rules which apply for marketing by phone text or email. You may need to include more precise wording to gain explicit consent if you intend to undertake certain direct marketing.
How long will we hold your information for? We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
Our website uses Google Analytics cookies to compile non-personally identifiable aggregate data about site traffic and site interaction. Google Analytics is not permitted to use the information collected on our behalf except to help us conduct and improve our business. The Google Analytics Advertising Features we have enabled are Google Analytics Demographics and Interest Reporting and Google AdWords Re-marketing and Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers.
Google Analytics cookies are used to help us understand visitor preferences based on previous or current site activity, which enables us to provide visitors with improved products and services in the future.
You can also manage Analytics cookies and turn them off using a service such as: Google Analytics Opt-out Browser Add-on. Sometimes you may wish to “delete” (rather than turn off) all currently stored cookies and other site history from your internet browser.
This website uses Google Ad Words Re-marketing. For it to work, Google places a cookie in your browser if you visit our website. Until you delete it within your Browser History, the cookie will enable Google to show our adverts to you on certain partner websites that are signed up to Google Marketing Services and ONLY if you visit them.
This is simply marketing, to remind and encourage you to come back and browse our website again. All information these cookies collect is aggregated and therefore anonymous.
We do not merge personally identifiable information collected by enquiry form with non-personally identifiable information collected by Google Analytics and Google Ad Words Re-marketing cookies.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox, Safari or Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.